Privacy Policy

Last Updated: May 7, 2025

Welcome to GetReel brought to you by Series Entertainment Inc. (“Company,” “we,” “us,” or “our”)! This applies to the GetReel app (the “App”) and the services and technologies provided through the App (together with the App, the “Services”).

This Privacy Policy explains what Personal Data (defined below) we collect in connection with the Services, how we use and share that data, and your choices concerning our data practices. This policy applies only to information we collect via the Services and in email, text, and other electronic communications sent through or in connection with the Services.

This policy DOES NOT apply to information that you provide to or is collected by any third party, or which is collected outside of the Services (see “Third-Party Information Collection”).

This Privacy Policy is incorporated into and forms part of our End User License Agreement. Before using the Services or submitting any Personal Data to Company, please review this Privacy Policy carefully and contact us if you have any questions. By using the Services, you agree to the practices described in this Privacy Policy. Please pay special attention to the AI Warning for User Inputs in Section 3 below.

If you do not agree to this Privacy Policy, please do not download, access or use the App or otherwise use the Services.

1. DATA CONTROLLER

Series Entertainment Inc. will be the entity responsible for your data. To ask questions or comment about this privacy policy and our privacy practices, you can contact us at:

Email: privacy@series.inc

Postal Address: Series Entertainment Inc.
3031 Stanford Ranch Road Ste 2 #1034
Rocklin CA
95765

2. CHILDREN

Our Services are intended for an adult audience. Company does not knowingly collect Personal Data from children under the age of 16. If we learn we have collected or received Personal Data from a child under 16 without verification of parental consent, we will delete that information. If you have reason to believe that a child under the age of 16 has provided Personal Data to Company through the Services, please contact us and we will endeavor to delete that information from our databases. This is in compliance with the Children’s Online Privacy Protection Act and Article 6(1)(c) of the GDPR.

3. PERSONAL DATA WE COLLECT

We collect information that alone or in combination with other information in our possession could be used to identify you (“Personal Data”) as follows:

Personal Data You Provide

We collect the Personal Data that you provide us. For example, when you set up an account on the App, we will collect your email address. If you send us an email, your email address, and any information that you include in your communications to us.

AI Warning for User Inputs

Please be aware that if you input information into the chat field of the Services, we will collect that. Any text, query, or other input you provide may be processed, stored, and utilized to train, refine, and improve our AI models. For this reason, we strongly advise you not to input sensitive, confidential, or personally identifiable information into the chat field or any other interactive AI-powered feature. While we take precautions to protect data integrity and security, we do not guarantee that AI training processes will exclude or anonymize all user-submitted content. Please see Section 5 of our EULA, “AI System Disclosure and Warning”, for more information.

Automatically Collected Information

When you visit, use, and interact with the Services, we may receive certain information about you, your visit, use, or interactions.

For example, when you use the App, we may collect your IP address or other coarse location data, which we use to recommend more personalized content. We collect device information, log data and usage details to diagnose technical issues and understand the types of content that you view or engage with, the features you use, the actions you take, and the time, frequency, and duration of your activities. We also collect advertising IDs such as Apple ID for advertising (IDFA) and Google Play Ad ID (GAID), which we use for ad tracking and providing you with personalized ads.

When you use web applications in connection with the App we may collect information through cookies and other similar technologies (see below), such as login details and browsing status for platform functionality.

Cookies

We use cookies to operate and administer our web applications, gather usage data on our web applications, and improve your experience on them. A “cookie” is a piece of information sent to your browser by a website you visit. Cookies can be stored on your computer for different periods of time. Some cookies expire after a certain amount of time, or upon logging out (session cookies), others survive after your browser is closed until a defined expiration date set in the cookie (as determined by the third party placing it) and help recognize your computer when you open your browser and browse the Internet again (persistent cookies). For more details on cookies, please visit All About Cookies.

On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off. Please see the links below for guidance on how to modify your web browser’s settings on the most popular browsers:

• Internet Explorer
• Mozilla Firefox
• Google Chrome
• Apple Safari

Note: The links provided above and elsewhere herein are provided solely for your convenience. We do not warrant their accuracy.

Online Tracking and Do Not Track Signals

We and our third-party service providers, including Facebook, may use cookies, pixels, or other tracking technologies to collect information about your browsing activities over time and across different websites following your use of a web application within the App and use that information to send targeted advertisements. Our web applications currently do not respond to “Do Not Track” (“DNT”) signals and operate as described in this Privacy Policy whether or not a DNT signal is received. If we do respond to DNT signals in the future, we will update this Privacy Policy to describe how we do so.

Third-Party Information Collection Through the Services

Some features of the Services are served by third parties (“Third-Party Services”). When you use the Services, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties include: the gaming platform you use in connection with the App, our analytics providers, our cloud storage provider, the email and social media platforms that you use to create or authenticate your account, our email marketing providers, and support ticketing providers. These Third-Party Services process your information for the purpose of providing the relevant services that are incorporated into our Services. For example, when you sign up for our newsletter, our email marketing providers use your information as necessary to deliver our newsletter to you. These third parties include:

• Firebase – our cloud services provider, processes your email address.
• Databricks – our data and analytics provider, processes information about your in-app behavior.
• Cloudinary – our media storage services provider, processes user-uploaded media files.
• Algolia – our search service provider, processes user search data.
• Recombee – our recommendation service provider, processes user interaction data.
• Appsflyer – our ad attribution service provider, processes in-app behavior data.
• Apple App Store – the marketplace where the App is available, processes account and transaction data.
• Google Play Store – the marketplace where the App is available, processes account and transaction data.

Note: the links above are provided solely for your convenience and we are not responsible for updating them or ensuring their validity or correctness.

Social Media Pages

We also have pages on social media sites like Facebook, X, TikTok, YouTube and Instagram (“Social Media Pages”). The Social Media Pages are operated by the owners of the relevant social media platforms and the collection of information by third parties on the Social Media Pages is governed by the privacy policy of the applicable platform. When you interact with our Social Media Pages, we may also collect Personal Data that you elect to provide to us, such as your contact details. In addition, the companies that host our Social Media Pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages.

Links to Other Websites

The Services may contain links to other websites not operated or controlled by Company, including social media services (“Third Party Sites”). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. By providing these links, we do not imply that we endorse or have reviewed these sites. Please contact the Third Party Sites directly for information on their privacy practices and policies.

4. Our Legal Bases For Processing Your Information

When we collect or otherwise process any of your Personal Data, we do so in reliance on the following legal bases:

• Your consent. If you have provided us with your consent to process your information for a specific purpose, we will do so based on your consent. You may withdraw your consent at any time by following the instructions provided below in the “Your Rights and Choices” section below.
• Performance of a Contract with You. When the processing of your Personal Data is necessary in order for us to perform a contract with you, such as the EULAs or Terms of Service associated with the Services, or when you request that we process your information prior to entering into a contract with you, we will do so on this basis.
• Our Legitimate Interests. When we believe the processing of your Personal Data is reasonably necessary in order for us to achieve our legitimate interests in conducting and managing our business and our relationship with you, we will do so on this basis, including the legitimate interest we have in:
  • personalizing, enhancing, modifying or otherwise improving the services and/or the communications that we provide to you;
  • retaining and engaging you and our other users;
  • detecting and preventing fraud and operating a safe and lawful business; and
  • improving the security and optimization of our network, products and services.
• Our Legal Obligations. When we believe that the processing of your information is necessary in order for us to comply with our legal obligations (such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved) we will do so on this basis.
• Vital Interests. When we believe that the processing of your information is necessary in order to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person, we will do so on this basis.

When we use your information for our legitimate interests, we take into account any potential impact that such use may have on you by balancing our legitimate interests against your interests, rights, and freedoms. We will not use your information if there is a less intrusive way for us to achieve our legitimate interests or if we believe your interests should override ours unless we have other grounds to do so (such as your consent or a legal obligation).

5. HOW WE USE PERSONAL DATA

We may use Personal Data for the following purposes:

• To provide, support, and maintain the Services and their contents, and any other information or services that you request from us.
• To provide you with customer support.
• To communicate about promotions, upcoming events, and other news about the App and services with your consent.
• To respond to your inquiries, comments, feedback, or questions regarding the Services.
• To send administrative information to you, for example, information regarding the Services and changes to our terms, conditions, and policies.
• To optimize, develop, and improve the Services.
• To respond to you if you contact us.
• To fulfill any other purpose for which you provide it.
• To analyze how you interact with our Services;
• To maintain and improve the Services;
• To develop new products and services;
• To prevent fraud, criminal activity, or misuse of our Services, and to ensure the security of our IT systems, architecture, and networks; and
• To comply with legal obligations and legal process and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.
• For any reason that we described to you when collecting your Personal Data or for any reason for which you’ve provided us with your consent.
• To help maintain the safety, security, and integrity of the Services, our IT systems, architecture, networks, databases, and other technology assets.
• To protect the rights, interests, and safety of us, you, and any third parties, and to exercise and defend our rights.
• To create anonymous, de-identified, or aggregated datasets (“Aggregated Information”). Such datasets would not be "Personal Information" subject to this Privacy Policy. We may use anonymous, de-identified, or aggregated datasets for any purpose. For more information about Aggregation Information, see below.

The usage information we collect helps us to improve our Services and to deliver a better and more personalized experience by enabling us to:

• Recognize you when you use the Services.
• Estimate our audience size, demographics and usage patterns.
• Store your preferences, consents and other user settings locally on your device.
• Comply with your consents.
• Understand how well Services features are working and whether users are having issues.
• Identify and correct software defects and other technical issues.
• Provide you with personalized messaging and customized user experiences.
• Attribute app installs and in-app events to specific marketing efforts.
• Localize communications and present the user with regional content.
• Prevent fraud and illegal behavior by detecting behavior patterns that indicate such activity.

Aggregated Information

We may aggregate Personal Data and use the aggregated information to analyze the effectiveness of our Services, to improve and add features to our Services, and for other similar purposes. In addition, from time to time, we may analyze the general behavior and characteristics of users of our Services and share aggregated information like general user statistics with prospective business partners. We may collect aggregated information through the Services, through cookies, and through other means described in this Privacy Policy.

6. SHARING AND DISCLOSURE OF PERSONAL DATA

In certain circumstances, we may share the categories of Personal Data described above without further notice to you, unless required by the law, with the following categories of third parties:

• Vendors and Services Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may share Personal Data with vendors and service providers, including providers of hosting services, cloud services, and other information technology services providers, email communication software and email newsletter services, advertising and marketing services, payment processors, customer relationship management and customer support services, and analytics services. Pursuant to our instructions, these parties will access, process, or store Personal Data in the course of performing their duties to us.
• Business Transfers: We may disclose your information to our subsidiaries and affiliates. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of service to another provider (collectively a “Transaction”), your Personal Data and other information may be shared in the diligence process with counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of that Transaction along with other assets.
• Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to (i) comply with a court order, regulatory request or other legal obligation, including to meet national security or law enforcement requirements, (ii) protect and defend our rights or property, (iii) prevent fraud, (iv) act in urgent circumstances to protect the personal safety of users of the Services, or the public, or (v) protect against legal liability.
• Enforcing our Rights: We may disclose your information as necessary to enforce our rights arising from any contracts entered into between you and use, such as our EULAs and Terms of Service.
• Necessary for Purpose: We may disclose your information as necessary to fulfill the purpose for which you provided it.
• With Your Consent: We may disclose your information with your consent.
• Other purposes: We may disclose your information for any other purpose disclosed by us and accepted by you when you provide the information.

7. WHERE, HOW AND HOW LONG WE STORE YOUR INFORMATION

We store all Personal Data securely in the US using third-party vendors who implement industry-standard security measures. All data is encrypted in transit using Transport Layer Security (TLS). By using the Services, you authorize us to receive, process, transfer, and store your information in and to the United States.

We keep your information only for the length of time necessary to fulfill the purposes for which the information was collected. For example, if you have an account with us, we will retain the Personal Data associated with your account for the lifetime of your account and for a reasonable period of time thereafter if necessary. We retain Personal Data received via cookies for 60 days. Most other information we retain for 18 months. If applicable laws require us to store your information for a longer period, then we will keep your information for the period required by law. When it is no longer necessary or required for us to retain your data, we will delete it.

8. DATA SECURITY

We have implemented measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure by partnering with third parties who use industry-standard security measures to protect your information.

Unfortunately, the transmission of information via the Internet and mobile platforms is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted through our Services. Any transmission of Personal Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.

9. YOUR RIGHTS AND CHOICES

In certain circumstances, providing Personal Data is optional. However, if you choose not to provide Personal Data that is needed to use some features of our Services, you may be unable to use those features.

We strive to provide you with choices regarding the Personal Data you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of your information.

• Opting out of Ad tracking through the App: You can opt out of ad tracking as follows: iOS users will be given an opt-out prompt upon opening the App and Android OS users can opt out in their OS settings.
• Opting out of Ad tracking through your mobile settings or browser settings: Most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit the Network Advertising Initiative's online resources at http://www.networkadvertising.org and follow the opt-out instructions there.
• Updating or correcting your information: Please click here to email us a request if you need to change or correct your Personal Data.
• Deleting Your Personal Data: We provide all of our data subjects with the Right to be Forgotten (also known as the Right to the Deletion of your Personal Data), whether or not you reside or are a citizen of a jurisdiction that provides you this right. Please click here to email us a request if you would like us to delete your Personal Data.

Please note, however, that the Right to be Forgotten is not an absolute right. The Right to be Forgotten only applies to the following types of Personal Data that are held by us at the time of the request:

• Personal Data that was processed on the basis of consent,
• Personal Data that was processed on the basis of legitimate interests,
• Personal Data processed on a basis other than consent or legitimate interests that is no longer required for the purpose for which it was originally collected or processed,
• Personal Data that was processed unlawfully,
• Personal Data that must be deleted in order to comply with a legal obligation, or
• Personal Data of a child.

• Third parties: We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way.

For more information about the third parties that collect data through the Services, see the “Third Party Information Collection” section above to understand which third parties have access to your Personal Data through the Services. You can consult their privacy policies to see if they offer additional options for limiting collection.

Personal Data Rights

Most comprehensive consumer privacy laws provide those that they protect certain data protection rights. While the precise rights vary from jurisdiction to jurisdiction, most include all or a number of the following:

• The right to confirm - You have the right to confirm whether a controller is processing your Personal Data;
• The right to access/obtain - You have the right to request copies of your Personal Data. We may charge you a small fee for this service.
• The right to correct/rectify - You have the right to request corrections to any Personal Data you believe is inaccurate and/or incomplete.
• The right to be forgotten/deletion - You have the right to request that Company erase certain types of Personal Data (see Deleting Your Personal Data above).
• The right to restrict processing - You have the right to request that Company restrict the processing of your Personal Data, under certain conditions.
• The right to object to processing - You have the right to object to Company's processing of your Personal Data, under certain conditions, such as for targeted advertising.
• The right to data portability - You have the right to request that Company transfer the Personal Data that we have collected to another organization, or directly to you, under certain conditions.

We are happy to provide the above rights to all of our users, regardless of their residence or location. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please click here to email us.

Personal Information Rights for California Residents

Shine the Light. Under California Civil Code Section 1798.83, (the “Shine The Light” law), California residents who use the Services may request and obtain from us, once a year and free of charge, information about categories of Personal Data (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared Personal Data in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

Minors. California residents who have an account with us and who are under 18 years of age have the right to request deletion of any data that such users post on the Services, if any. To request deletion of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).

10. CHANGES TO THE PRIVACY POLICY

The Services and our business may change from time to time. As a result, we may change this Privacy Policy at any time. When we do we will post an updated version on this page, unless another type of notice is required by the applicable law. By continuing to use our Services or providing us with Personal Data after we have posted an updated Privacy Policy, or notified you by other means if applicable, you consent to the revised Privacy Policy and practices described in it.

11. CONTACT US

If you have any questions about our Privacy Policy or information practices, please feel free to contact us at our designated request address: Click here to email us.